About Us:
TalentGum is a leading e-learning platform, transforming the scope of extracurricular education globally since 2021. We offer live-online courses in dance, music, public speaking, art, and chess, designed for children aged 4 to 14 years. With an average Google rating of 4.8/5 and a presence in 51+ countries, we’re trusted by 100000+ learners for nurturing their creativity and talents.
Position: Operations Executive
Type: Full-time
Location: Work from Home
Role Overview:
We’re looking for a proactive and detail-oriented Operations Executive to help manage and streamline day-to-day operations across various departments. This role is key to ensuring seamless class execution, customer satisfaction, instructor coordination, and internal process optimization. If you thrive in fast-paced environments and love solving problems, we’d love to meet you!
Key Responsibilities:
- Coordinate daily operations for online classes, including scheduling, attendance, and live session support.
- Monitor and manage student enrollment, class rosters, and CRM updates.
- Track operational KPIs and assist with reporting and performance analysis.
- Collaborate with cross-functional teams (sales, content, tech) to ensure smooth workflows and continuous improvement.
- Proactively identify and implement operational process improvements.
Requirements:
- 1–3 years of experience in operations, customer service, or admin roles (edtech/startup experience a plus).
- Strong organizational and multitasking skills.
- Excellent written and verbal communication.
- Proficient in using tools like Google Sheets, Excel, and communication platforms (Zoom, WhatsApp, Slack).
- Ability to work independently, prioritize tasks, and adapt to a fast-paced environment.
- Bachelor's degree in Business, Education, or a related field preferred.
Technical Requirements:
💻 A properly functioning laptop/desktop with a strong internet connection.
🔌 Reliable power backup.
Work Schedule:
⏰ 6 Days a week.
⏰ Available to work 8 hours a day.
⏰Comfortable working in US/UAE time zones.
Perks:
✨Work from the comfort of your home.
✨Health Insurance